Best Western Crystal Inn

Really good facilities. Room was very big for the price. Much bigger than other motels in the area. Undercover parking was a godsend on hot days. Good pool. Good open area. Lots of room to move. Amenities in the bathroom and decent sized towels. Very handy cafe, convenience store and bakery within walking distance.

It was good to have the second bed in the room, so that one of my grandbabies could stay with me. The staff were very helpful e.g. on the first morning I called reception to ask about ordering breakfast (I couldn't find anything in the room about it) and was told it should be ordered the night before, but that they would bring it up for us, and they did.

Lily at reception is always most helpful if any issues arise. I've been staying there for years now, since well before Lily & & Co. became the new owner/operators and I'm glad to report that standards have been maintained.

Kerry and Rod who run the property were wonderful. My husband was taken ill and Kerry called an ambulance and Rod waited outside to guide them in. My husband was taken to hospital. He was discharged the next day and I asked Kerry if she could ring a taxi for me. She wouldn’t let me get a taxi and she drove me to the hospital to pick my husband up and brought us back to the hotel. They were so kind to us and we can’t thank them enough. We would recommend this property because of the couple who run it.

The room was very spacious if a bit old-fashioned. It was very clean. The bathroom was a great size with lots of space on the vanity for all my things and my husbands inevitable mess. The shower was spacious and the water pressure was good. There were no streaming services on the TV but that is fine and to be expected for an older style motel. The wifi was excellent. It was really great to have a microwave and a toaster. We stayed over the Australian Wool Show weekend and knew that all the restaurants and pubs would be slammed so we brought our own food and warmed it up. There were no dinner plates so that was an issue but the fridge was a good size with a properly functioning freezer (which you never get in motels). We were on the upper floor but that was not an issue because there is an excellent little lift. Plenty of room in the undercover carpark. Although he motel was full, we were not disturbed by noise from neighbouring rooms. I believe this is due to it being an older building with decent walls. Our room was made up daily (although they did not top up the tea bags). I read a few of the low reviews for this motel before I stayed and there were a lot of comments about the rude lady on reception. I did not find this to be true and I have to wonder if these comments were based in racism.